FAQ
Q. What is this "NSIS Error"? Is there a virus?
A. An error occurred while downloading the installation file and it is corrupt. The only resolution to this problem is to delete that file and download a new installation file. This is most likely to happen during "high traffic" times, so if it's a recurring problem try downloading at a different time in the day.
Q. The game starts but I only see part of the screen. It's too big! What's going on?
A. This game requires a video monitor capable of 1024 x 768 pixel resolution. If your monitor can not display at these settings you will only see part of the screen, a black screen or bands of color.
Q. The game starts but I don't see the game screen only black or bands of color. Why?
A. Something is limiting your video output resolution, either your video monitor or your video screen. You need to be able to set your screen to 1024 x 768 x 32 bit color depth for the game to run properly.
Q. I'm playing the trial and the game is running really slow and/or the cursor is moving really slow and is irratic.
A. This game requires a lot of video Ram to run the high resolution graphics. The slow game and erratic cursor are a good indication that your video card just won't play this game properly. I'm afraid there is no setting that will fix this.
Q. How do I quit or minimize the game quickly?
A. Alt-Tab will minimize the game. Click on the GHOST Hunters icon on your taskbar to bring the window back up. This does not stop your timer! Alt-F4 will quit the game, however it does not save your game so you may have to restart that level.
Q. My hint wand doesn't seem to work. What am I supposed to do with it?
A. Move the wand slowly around the screen until it starts to make a clicking noise and the lights turn red. Faster clicking and more lights mean you are closer to the object. You can use it to zone in on an object in your list.
Q. How do I save my game?
A. Your progress is automatically saved as you complete each level. Also, your game is saved when you leave the map screen and return to the main menu by clicking the "save and exit" button.
Q. How do I delete the trial version when I'm done?
A. Click on Start, then Programs or All Programs and navigate to G.H.O.S.T. Hunters. Click on "Uninstall GHOST Hunters Majesty Manor". You many need to click on the double arrow to display all the objects in the list.
Q. Does the game come on a CD? Can I get it on a CD?
A. The game is available as a download file from the internet to your computer. A backup copy CD is available at the time of purchase for an additional fee. Look for it under "Additional Information" on the order form.
Q. Is the game sold in stores?
A. A boxed retail version is not currently in stores, however it may be in the future.
Q. Will the game become available for sale at my favorite game portal?
A. Possibly. A wait and see approach is best if you have a preferred site to purchase your game.
Q. I want to buy the game, do I have to download it again?
A. No. Once you download the trial version you only need to pay for a registration key to unlock the full version.
Q. I paid for the game, now what?
A. You will receive an e-mail from BMT Micro with the name "G.H.O.S.T. Hunters" in the subject line that contains your registration name and key. The next time you start the game, click on "Enter Registration Key" on the first window and copy and paste the information from the e-mail into the registration name and key fields to unlock the full version of the game.
Q. Help! My registration key doesn't work.
A. The key is long and prone to typos so you should highlight it in the e-mail, right mouse click and choose "copy" or Ctrl-C, then right mouse click and choose "paste" or Ctrl-V to paste it into the registration key field.
Q. Is your site secure for credit card purchases?
A. All purchase information is routed to a secure server operated by a company called BMT Micro. They have been in the business of software distribution and order fufillment since 1992.
Q. Will there be a G.H.O.S.T. Hunters 2?
A. That's the plan, however a release date has not been established yet.
Q. Did I hear something about an embedded puzzle? Is there a prize?
A. ...coming soon...